bo99 FAQ — Frequently Asked Questions

The most popular cricket betting markets at bo99 are Match Winner, Top Batsman, Method of First Wicket, and Over/Under Runs. You can also find markets for total sixes in an innings, runs in a specific over, and Toss Winner. These markets are set up separately for each BPL and T20 international match, so players can choose the bet that suits them best.

Yes, you can place accumulator bets at bo99. By combining multiple matches or events into a single combo slip, your potential winnings multiply. Keep in mind that all selections in an accumulator must be correct to get a full payout. One wrong selection can affect the entire slip, so place bets with an understanding of the risk.

At bo99, a wide range of markets is available for both BPL (Bangladesh Premier League) and international matches — such as ICC tournaments, the T20 World Cup, or IPL. For BPL, there are more detailed markets around local team performance, while international matches offer the chance to bet on global teams facing each other. For example, in a Bangladesh vs India match you can choose the Match Winner or Total Runs market.

Live in-play betting means placing bets while a match is in progress. At bo99, certain markets remain open after a match has started and information updates with every ball. This feature is available through a smartphone browser — no separate app download is needed. A fast internet connection will make the in-play experience even smoother.

If a match is officially cancelled or abandoned due to rain, lighting issues, or any other reason, the markets for that match are generally treated as void and the staked amount is refunded. To find out the specific rules, check the bo99 Terms and Conditions page or contact support directly.

After logging in, go to the Profile or Account Settings menu and you will find options to update your name, phone number, or contact details. Some information, such as your date of birth or primary identity document, may not be directly editable for security reasons — in that case, contact the support team for assistance.

No, there is no problem logging in from a new device. Simply enter your username and password to access your account. However, for security purposes bo99 may sometimes require a verification step. To keep your account safe, avoid sharing your password with anyone.

On the bo99 login page there is a "Forgot your password?" or similar link. Enter your registered email or phone number there and you will receive instructions to reset your password. If that method does not resolve the issue, contact support directly — they will verify your identity and help you recover your account.

No. Under bo99's rules, each player may hold only one account. If multiple accounts are found belonging to the same person, both accounts may be closed and any funds held may be forfeited. Play safely with your single account.

If repeated incorrect password attempts, unusual login activity, or suspicious security-related behaviour is detected, bo99 may temporarily lock the account for protection. In this situation, verifying your identity via live chat or at [email protected] will get your account reactivated quickly.

Yes. bo99 is fully optimised for mobile browsers. Accessing the site through Chrome, Firefox, or Samsung Internet lets you use everything — betting, deposits, withdrawals, and live games. No separate app download is required.

Once the connection is restored, refresh your browser and log in again. bo99's live games generally save session data, so your balance remains safe even if you disconnect midway. If you notice any discrepancy, let the support team know — they will check the session logs and resolve the situation.

On Android in Chrome: go to the browser menu (three dots) → History → Clear browsing data → select Cached images and files. On iPhone in Safari: go to Settings → Safari → Clear History and Website Data. After that, reopening bo99 will load the page fresh and performance should improve.

Yes. On Android, open bo99.bar in Chrome, then tap the menu (three dots) and select "Add to Home screen". On iPhone, tap the Share icon in Safari and choose "Add to Home Screen". This creates an icon that works just like an app and takes you directly to the site.

bo99's live casino interface is designed specifically for mobile screens. Rotating your phone to landscape (horizontal) mode gives you a larger view of the dealer table and betting panel. If a specific game does not display correctly, let support know and keep your browser up to date.

In most cases a deposit appears within a few minutes. If it has not arrived after 15–20 minutes, first collect a screenshot or transaction ID of the payment. Then send that information to live chat or [email protected]. The support team will verify the transaction and resolve the issue promptly.

The minimum deposit amount at bo99 for all payment methods is ৳300. That means whether you deposit via bKash, Nagad, Rocket, Upay, or bank transfer, you must send at least ৳300. The minimum withdrawal amount is ৳500.

bo99 itself does not charge any deposit fee. However, your mobile banking provider (bKash, Nagad, etc.) or bank may deduct a transaction charge according to their own rules — that depends on the terms of the respective service. If you notice any unexpected deduction, let support know.

bo99 currently supports five methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, transactions can be made from major Bangladeshi banks such as Sonali Bank, Dutch-Bangla Bank, or Islami Bank. The minimum deposit across all methods is ৳300, and withdrawals are generally completed within 15 minutes to 2 hours.

Log in to bo99, go to the deposit page, and select bKash as the payment method. Follow the on-screen instructions, enter the amount, and send money to the bo99 bKash number provided. Once sent, confirm the transaction ID and the amount will be added to your account quickly. A minimum of ৳300 must be sent.

At bo99, withdrawals are generally completed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳500. To withdraw, log in, go to the Cashout or Withdraw option, select the amount and payment method, and confirm. The money is sent to the same registered number.